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Support for ReSound Multi Mic 
ReSound Multi Mic hearing aid accessory.

The ReSound Multi Mic connects directly to any ReSound wireless hearing aid and extends the hearing range by up to 25 metres (80 feet) in clear line of sight.

The Resound Multi Mic works like the ReSound Micro Mic and also doubles as a table microphone, connects with loop and FM systems, and has a mini-jack input to turn your hearing aids into headphones.

Frequestly asked questions

Setup & configuration

It is possible to pair up to three ReSound streaming devices - e.g. one ReSound Micro Mic or ReSound Multi Mic and two TV streamers (optional Unite accessory) - with a given pair of hearing instruments. Therefore, channel 1, 2 or 3 must be selected when starting the pairing process.

Pairing a ReSound Micro/Multi Mic in channel 1

1. Make sure the ReSound Micro/Multi Mic is turned ON. Your hearing instruments must be OFF – open the battery doors.
2. With the tip of a pen or similar object, press the small pairing button once, as shown in the picture to the right. The status light indicator on the top of the ReSound Micro/Multi Mic will now blink yellow once every 2 seconds to indicate that ReSound Micro/Multi Mic is ready to be paired in channel 1. Your ReSound Micro/Multi Mic will remain in pairing mode for 20 seconds.
3. While in pairing mode, close the battery doors on both hearing instruments and make sure they are ON. A successful pairing will be indicated by an audible melody played in both hearing instruments and the status light indicator will stay solid yellow for 3 seconds.
You are now ready to use the ReSound Micro/Multi Mic!

Pairing a ReSound Micro/Multi Mic in channel 2 or 3
To pair the ReSound Micro/Multi Mic in channel 2, press the pairing button twice. The status light indicator will now blink yellow twice every 2 seconds to indicate that it is ready to be paired in channel 2. Close the battery doors on the hearing instruments.
To pair the ReSound Micro/Multi Mic in channel 3, press the pairing button three times. The light indicator will now blink yellow three times every 2 seconds to indicate that it is ready to be paired in channel 3. Close the battery doors on the hearing instruments.

The ReSound Micro/Multi Mic can be paired with any number of hearing instruments.
The latency is less than 20ms to prevent echo and lip sync issues. If latency is above ~35ms, and if direct sound is also audible to the user through the hearing instrument microphones, echo may be heard.
Yes, the ReSound Micro/Multi Mic has an built-in rechargeable battery that can be charged using the included charger.
Your wireless hearing instruments can be paired to up to a total of three streaming devices at a time - e.g. 1 ReSound Micro/Multi Mic and 2 TV Streamers.

Virtually any device with an audio output can be connected using an appropriate cable ending in a stereo jack plug. Examples are: stereo, computer, MP3 player, TV....

To avoid distortion, adjust the volume using the “+” and “-“ keys on the ReSound Micro/Multi Mic, or adjust the volume on the external audio device, until the best sound level and quality is obtained.

 

Use & operation

To turn the ReSound Micro/Multi Mic ON, press and hold the ON/ OFF button for approx. 1.5 seconds, until the status light indicator turns green. After releasing the ON/OFF button, the status light indicator will blink green every 2.5 second. The ReSound Micro/Multi Mic will always start up in Microphone Mode (Mic Mode).

To turn the ReSound Micro/Multi Mic OFF, press and hold the ON/OFF button for approx. 1.5 seconds, until the status light indicator turns red – indicating that the units is shutting down.

If battery level is low the status light indicator will blink yellow every 2 seconds.

The status light indicator on the top of the ReSound Micro/Multi Mic will blink green every 2.5 seconds. 

If the status light indicator on the ReSound Micro/Multi Mic l blinks yellow repeatedly the unit is running out of power and should be recharged using the included charger.

 
The light indicator on the ReSound Micro/Multi Mic will blink yellow repeatedly.
Battery consumption and the operating time of your ReSound Micro/Multi Mic depend greatly on the usage of the device. 

Turn the ReSound Micro/Multi Mic ON and make sure your hearing instruments are turned ON as well. Streaming can be started in one of three ways.
1. Press and hold the push button on both hearing instruments for about three seconds in order to listen to a streamed audio signal*.
Note: If ear-to-ear program coordination is activated in you hearing instruments, you only have to activate streaming on one of the hearing instruments.
2. If you have a ReSound Remote Control 2(optional accessory), simply press the streaming button on the ReSound Remote Control 2*.
3. If you use a ReSound app offering remote control functionality, simply select the ReSound Micro/Multi Mic program in the program screen*.
*Once the hearing instruments connect to the ReSound Micro/Multi Mic, a short “streaming activation” melody will play in your hearing instruments followed by the streamed sound.

Start streaming from a 2nd or 3rd streaming device
If your hearing instruments are paired to more than one streaming device, you can start streaming from these devices in three ways.
1. Press and hold the hearing instrument program button for about 3 seconds a 2nd or 3rd time to access the 2nd or 3rd ReSound streaming device.
2. If you use a ReSound Remote Control 2 (optional accessory), press the streaming button on the ReSound Remote Control 2 a 2nd or 3rd time to access the 2nd or 3rd ReSound streaming device.
3. If you use a ReSound app offering remote control functionality, simply select the desired streaming program in the program screen.

 
Streaming can be stopped in the following three ways:
1. Push the program button on your hearing instruments once*.
2. If you have a ReSound Remote Control 2 (optional accessory), press the “P” button, located in the center of the key pad*.
You may also press the home button to return to your default settings.
3. If you use a ReSound app, simply select the desired program in the program screen.
*This will return the hearing instruments to the last program used.
 
If you are using the telephone with ReSound Unite Phone Clip+ or ReSound Phone-Now™, the streaming via the ReSound Micro/Multi Mic will be temporarily disrupted. When you have ended your phone call, streaming will resume.

If the streamed signal disappears it can be due to: 

1) The hearing instruments are out of range of the ReSound Micro/Multi Mic. Try shortening the distance between the hearing instruments and the ReSound Micro/Multi Mic.

  • You can be up to 25 meters (82 feet) away from the ReSound Micro/Multi Mic (clear line of sight) depending on the physical environment. If you get out of range and return to range within five minutes the hearing instruments will reconnect automatically.
  •  If you get out of range and do not return within five minutes, you can reconnect in one of the following ways
    1. Press and hold the push button on both hearing instruments for about three seconds in order to listen to a streamed audio signal*.
    Note: If ear-to-ear program coordination is activated in you hearing instruments, you only have to activate streaming on one of the hearing instruments.
    2. If you have a ReSound Remote Control 2 (optional accessory), simply press the streaming button on the ReSound Remote Control 2*.
    3. If you use a ReSound app offering remote control functionality, simply select the Micro/Multi Mic program in the program screen*.
    *Once the hearing instruments connect to the ReSound Micro/Multi Mic, a short “streaming activation” melody will play in your hearing instruments followed by the streamed sound.

2) If an auxiliary audio source is connected to the ReSound Multi Mic via line-in, the cable connecting the ReSound Multi Mic to an audio source may not be properly inserted.

ReSound Micro/Multi Mic is designed to provide a comfortable listening level from the moment it is activated. However, for some devices or listening environments it may be desirable to adjust the listening volume. This can be accomplished in a variety of ways. Keep in mind that volume adjustments apply to the streamed signal only, not the volume of normal environmental sounds.

• Use the “+” and “-“ keys to adjust volume to a comfortable level. Make sure that your hearing instruments are comfortably adjusted before you change the settings with the volume control.
Note: The ReSound Micro/Multi Mic will revert to its default level for all modes when rebooted.

• Use the Resound Remote Control 2 (optional) to adjust the streaming volume in the hearing instrument. Ask your hearing care professional for more information about this accessory. 

• The volume can in some cases be further adjusted at the signal source, e.g. by turning the TV volume up or down.
In many cases this will adjust the volume of both streamed audio (transmitted wirelessly to your hearing instruments) and non-streamed audio (sounds reaching the hearing instrument microphones in the normal fashion). Of course, this will also affect listening volume for others in the room.

You should be able to hear the streamed signal up to 25 meters (82 feet) away from the Micro/Multi Mic in situations where the ReSound Micro/Multi Mic has a clear line of sight to the hearing instruments. If the sound does not come through clearly, you may have to move closer to the ReSound Micro/Multi Mic.

Yes, always try to adjust the volume on the auxiliary device to a comfortable level to minimize electrical noise.

Alternatively, the volume can be adjusted using the volume control on the ReSound Micro/Multi Mic.

If the ReSound Multi Mic is connected to the headphone jack on the TV-set, stereo or computer, volume adjustments on these devices may also affect the volume in the hearing aids.

Person-to-person communication
Clip your ReSound Micro/Multi Mic on the speaker’s jacket or other clothing or hang it around the neck using included lanyard. Place the device within a range of 10-40cm (4-16 inches) from the speaker’s mouth. When using the clip, make sure that the ReSound Micro/Multi Mic is mounted vertically with the status light indicator pointing towards the mouth.

Table pickup (ReSound Multi Mic only)

Place the ReSound Multi Mic horizontally on a level surface (e.g. a table) in close proximity to the group of people you want to listen to. Placing the ReSound Micro/Multi Mic horizontally on a table it automatically switches into an optimized mode enabling the pickup of the voices of multiple speakers. 

You can do this but keep in mind that it will pick up noise from the environment as well as the desired signal. 
Yes - place the ReSound Micro/Multi Mic horizontally on a level surface (e.g. a table) in close proximity to the group of people you want to listen to. Placing the ReSound Micro/Multi Mic horizontally on a table it automatically switches into an optimized mode enabling the pickup of the voices of multiple speakers.
No. In order to listen in on the transmitted signal the hearing instruments need to be paired to the ReSound Micro/Multi Mic.
Other radio frequency devices in near proximity may cause interference, usually adding a crackling noise. Examples of such devices are other Bluetooth devices, wireless networks, microwave ovens, baby monitors and remote controls. 
The ReSound Micro/Multi Mic will most probably not work through walls. However, under favorable reflection conditions the ReSound Micro/Multi Mic may transmit through openings (e.g. door openings) between rooms. 
The ReSound Micro/Multi Mic is not waterproof. Exposure to water or excessive moisture may damage the product. If the ReSound Micro/Multi Mic is accidently exposed to water or moisture, wipe it carefully with a soft cloth.

Troubleshooting

This could be because:

  • The hearing instruments are out of range of the ReSound Micro/Multi Mic. Try shortening the distance between the hearing instruments and the ReSound Micro/Multi Mic.
  • The ReSound Micro/Multi Mic may be too close to other electrical devices such as a DVD player or stereo receiver causing interference. Check to make sure that it is not sitting on top of an electrical device.
  • When using the line-in (ReSound Multi Mic only): The cable connecting the ReSound Micro/Multi Mic to the auxiliary source may not be inserted properly. Ensure that all cables are plugged in properly.

This could be because:

  • The ReSound Micro/Multi Mic and hearing instruments are not within wireless range: Assure that the ReSound Micro/Multi Mic and hearing instruments are within wireless range.
  • The battery in the hearing instrument is so depleted that it no longer supports audio streaming: Replace the battery in the hearing instrument with a new one.
Line-in and FM mode can only be selected if either a mini-jack cable is connected to the line-in or if a FM receiver is connected to the euro pin plug.
 
  Video tutorials
Find out how to make the best use of your hearing aids and their smart features:
See how easy it is to set up the ReSound Multi Mic.
Find out how easy it is to use the ReSound Multi Mic.
Need personal assistance?
We work with hearing care professionals all over the world and can quickly connect you with one in your local area. 
ReSound hearing care professional interacting with a patient during an appointment.