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Support for ReSound ONE

Congratulations on getting your new ReSound ONE™ hearing aids. They are designed to give you a truly individualised hearing experience. Here is everything you need to get started and add your personal preferences with our connectivity options and apps.

Video tutorials
See how to fully enjoy your ReSound ONE hearing aids and their impressive features. 

RIE Hearing Aids

BTE & Power BTE Hearing Aids

Hands-free calls

RIE Hearing Aids

How to start using your hearing aids
How to turn your rechargeable hearing aids on/off with the Premium Charger  

How to turn your rechargeable hearing aids on/off with push button

How to turn on/off your Receive-in-Ear hearing aids (RIE 13/312) 

How to wear your hearing aids

How to put your hearing aids on properly

How to take your hearing aids off carefully
How to place your hearing aids in the charger
How to place your hearing aids in Premium Charger 
How to place your hearing aids in Standard Charger 
How to activate ultra Focus

How to activate Ultra Focus through the Smart 3D app

How to activate Ultra Focus through push button


How to care for your hearing aids

How to clean your hearing aids

How to add and remove the wax filters

How to add and remove the domes

BTE & Power BTE Hearing Aids

How to start using your hearing aids
How to turn ReSound ONE BTE on/off
How to turn ReSound ONE Power BTE on/off
How to wear your hearing aids
How to insert and remove ReSound ONE BTE
How to insert and remove ReSound ONE Power BTE
How to care for your hearing aids
How to clean ReSound ONE Power BTE with earmold
How to clean ReSound ONE Power BTE
How to clean a thin tube
How to insert colour marker on ReSound ONE Power BTE
How to insert and remove the DAI shoe on ReSound ONE Power BTE
How to change dome on a thin tube
How to change functions on ReSound ONE BTE with push button
How to change functions on ReSound ONE Power BTE with push button
How to change hook on ReSound ONE Power BTE
How to change mic filter protection on ReSound ONE BTE
How to change thin tube on ReSound ONE BTE
How to change tube between earmold and hearing aid
How to place your hearing aids in the charger
How to insert ReSound ONE hearing aids in Desktop charger
How to insert and remove cable from ReSound ONE Desktop charger

Hands-free calls

How to make hands-free calls
How to answer and end a hands-free call with ReSound ONE
How to answer and reject a second incoming call with ReSound ONE
How to change volume during a phone call with ReSound ONE
How to change the volume of ReSound ONE microphones
How to switch voice pick-up ear with ReSound ONE
How to disable voice pick-up with Resound ONE
Need personal assistance?
We work with hearing care professionals all over the world and can quickly connect you with one in your local area. 
ReSound hearing care professional interacting with a patient during an appointment.